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القائمة الرئيسية
GENERAL INFORMATIONS

In order to help us provide an optimal site and service, and to improve the download speed of the site, we have gathered the following information in aggregate form: operating system (e.g. Macintosh, Windows - Mac / PC), type browser (for example Internet Explorer), IP address and Internet domain. Cookies are used to save your shopping preferences each time you visit our site. We only collect your email address on our electronic registration form. This does not cost you anything but ensures that we can send you information regarding special offers reserved for registrants. We only use the customer's contact details transmitted via the order form for accounting purposes or to contact her when / if necessary (for example for customer service questions). When Rellona uses a third party provider to process the transaction, the following information is provided to the third party to facilitate the transaction and / or exchange of items: email address, telephone number, fax number and details of payment, including credit card information. Rellona also uses the order information to send the customer communications about our company and our services. Demographic and profile data is transmitted to our marketing partners in the form of an aggregate customer profile to help us provide better service. Demographic and profile data is used to tailor the experience of people viewing our site, it allows us to offer them content that should be of interest to them and be adapted to their preferences. Customers can choose to unsubscribe at any time to no longer receive these communications. Information collected during contests: we sometimes organize contests on our site and use the customer's contact details to contact her if necessary (for example to let you know that you have won). Customers are also added to our mailing list to be informed about future products. Customers can choose at any time to no longer receive these communications in the future: see the subscription section. Short / edited client names and / or email addresses may be used on our contest winners page. We do not sell, share, trade, rent, or provide any personal information about you from our mailing lists. Emails sent to Rellona can sometimes be used as testimonials but will be removed from the website if requested. Our site may contain links to other sites, but Rellona is not responsible for the privacy or content practices of those sites. The requested deletions will take place within 11 working days of receipt of the request. If you have any questions about this Privacy Statement, the practices of this site, or your dealings with Rellona, please contact us by sending a message to rellona@info.com. Only one voucher / coupon can be used per order. We may apply a minimum order value and unless stated otherwise, coupons cannot be used on multiple orders. No sales contract establishing Rellona as the seller and you as the customer for any order will take effect until Bluebella has accepted your order by means of an email confirming shipment. Upon payment I will buy it for you directly from my business partner 1. CONTENT

1.1 Rellona has exercised due diligence in preparing the content of this site. However, to the extent permitted by applicable law, Rellona disclaims any warranty (express or implied) as to the accuracy of the information contained in the pages of this site.

1.2 Rellona declines any responsibility towards any person, with regard to the loss or the damage which could occur following the use of the information contained in the pages of this site. 1.3 Certain links appearing on this site (mainly banner ads or icons) redirect to sites which are not under the control of Rellona. When you click on any of these banners or icons, you are leaving the Rellona site. Rellona has no control over the pages of any third party sites and accepts no responsibility for the pages of any site that is not under its control. 2. LIMITATION OF LIABILITY

2.1 You agree that Rellona assumes no liability resulting from contract, tort, negligence, legal obligation or otherwise, for any:

2.1.1 loss of profits, income or reputation or any type of loss or immaterial, indirect or special damage, whether resulting from or relating to this Agreement; 2.1.2 Direct loss or damage (including reasonably foreseeable or naturally occurring loss or damage) resulting from any act, omission, failure or delay occurring because of or in connection with parts of the Internet that do not are not under the direct control of Rellona, including, but not limited to, damages for loss of business activity, loss of sales, non-payment of amounts due, loss of profits, interruption of business activities, loss of reputation, loss of 'business information or any other pecuniary loss (even when Rellona has been advised of the possibility of such loss or damage). 3.2 You also agree that (except in relation to the liabilities expressly excluded in clause 3.1 above) the total amount of Rellona's liability, whether of a contractual, tort, negligence, legal obligation or other nature, ( even if Rellona has been advised of the possibility of such loss or damage), for any loss or damage whatsoever resulting from or relating to: 3.2.1 Any defect in a product;

3.2.2 Any failure by Rellona to process signals, data, information, commands or messages correctly or in a timely manner. 3.2.3 Any error in the routing or non-delivery of signals, data and information, messages or commands, from you to other recipients or from other transmitters to you, or any interference or alteration of data or information contained therein. -this ; and 3.2.4 Any liability not excluded by this Agreement, with respect to one or more events or series of events (connected or not) occurring during any twelve month period will be limited, in the case of defects covered by clause 3.2.1, at the price of the relevant goods or £ 50. This limit will also apply in the event that any exclusion or other provision of this Agreement is declared invalid for any reason whatsoever and Rellona becomes liable for any loss or damage that might otherwise have been limited. 3.3 You acknowledge and agree that you are in a better position than Rellona to foresee and assess any damages or losses that you may suffer in connection with the products and services provided by Rellona and that, therefore, Rellona, is not able to assume such responsibility. You warrant to Rellona that you will insure against, or assume yourself, any loss for which Rellona is not responsible. 3.4 Some jurisdictions do not allow the exclusion of certain warranties, or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations of liability set forth in this clause 5 may not apply to you.

3.5 In particular, nothing in this Agreement shall affect the statutory rights of any consumer or exclude or limit any liability for death or personal injury resulting from negligence or fraud on the part of Rellona. 3. COMPENSATION

Except in cases falling under the provisions of clause 5, you shall indemnify Rellona and any third party (including its subcontractors) from and against all liability, loss, right, expense, loss of profits, business interruption. , incidental loss, pecuniary loss, claim or legal process, including, but not limited to claims for defamation and infringement of intellectual property as well as expenses incurred, including legal costs resulting from proceedings brought against Rellona or threatening to be, are suffered or committed by Rellona against another person or entity as a result of your use of the Rellona site or your purchases of goods and / or services on this site. 4.LIVRAISON The delivery times indicated are approximate and Rellona is not responsible for any delays incurred, except to the extent that they are caused intentionally or by negligence on the part of Rellona. 5. COPYRIGHT

All creations, texts, graphics as well as their choices and arrangements on this site are the property of Rellona or its content providers. As a visitor to the Rellona site you are authorized to electronically copy or print portions of this site for personal, non-commercial use. Any other use of the content of this site without the prior written consent of Rellona is strictly prohibited. 6. SOFTWARE

6.1 Intellectual property rights in any software or other copyrighted material (“Software”) and any accompanying documents we provide to you remain our property or that of our licensors.

6.2 Without prejudice to any statutory rights applicable under the Copyright (Computer Program) Regulations 1992 (as amended, supplemented or replaced from time to time) you are not entitled to and shall not not allow anyone, without prior written consent, to:6.2.1 Désassembler, décompiler ou interférer de toute autre manière avec le Logiciel ; 6.2.2 Copy or modify the Software; or

6.2.3 Create new software partially or wholly based on the Software.

6.3 Subject to the terms of this Agreement, you are authorized to use the Software and related documentation not exclusively, but only for the purposes identified on the site and in connection with the Software.

6.4 You must not transfer, assign or sublicense your right to use the Software or attempt to do so.

7. TYPOGRAPHICAL AND PRICE ERRORS

In the event that a product or service was displayed at an incorrect price due to a typographical error or incorrect pricing information from our suppliers, we will be entitled to refuse or cancel any order for such product or service, whether the order has been confirmed and debited from your credit card or not. If your bank card has already been debited and your order is canceled, we will immediately credit your account with the amount corresponding to the amount debited from your bank card. 8.CIRONSTANCES BEYOND OUR REASONABLE CONTROL

Rellona accepts no responsibility for any breach of this Agreement resulting from circumstances beyond its control, including, but not limited to, natural disasters, fires, lightning or extreme weather conditions, explosions, wars, riots, floods, labor disputes (whether or not involving our employees), acts or omissions of internet service providers, acts of local or central government or other relevant authorities. 9.DIVISIBILITY

In the event that some of the provisions of this Agreement are declared invalid or inapplicable by decree or judicial decision, the other provisions shall remain valid and enforceable. 10. DISCOUNT CODES AND GIFT VOUCHERS

Discount Coupons can be used for the purchase of goods priced higher than the value of the Discount Coupon. They must be completed when settling the excess by credit card.

The Discount Vouchers can be used on the site www.rellona.com for any purchase provided for by the specific terms of this sale.

Refunds of Discount Coupons are subject to these terms and conditions and are not assignable or transferable. Unless stated otherwise, only one Discount Voucher can be used per person.

Unless otherwise stated, only one Discount Coupon can be used per transaction.

Unless stated otherwise, Discount Vouchers cannot be used in conjunction with other gift vouchers or promotional offers.

Discount Coupons are non-returnable. Rellona reserves the right to immediately suspend the processing of an order if it considers that the customer is in violation of any of these conditions.

A Discount Coupon cannot be applied to transactions that have already been processed by Rellona.

Rellona reserves the right to modify the general conditions governing its Discount Vouchers at any time and to take any action it considers reasonably necessary, including the cancellation of the Discount Voucher, without this affecting your legal rights. Rellona cannot be held responsible for any failure to comply with its obligations to sell, redeem or any other action relating to the Discount Vouchers which may occur as a result of, but not limited to, natural disasters, fires. , flooding, government intervention or disruption of service or failure of computer and IT infrastructure. Unless otherwise specified, discount codes only apply to the recommended, non-discounted retail price of a product.

Unless stated otherwise, discount codes cannot be used in conjunction with any offers or loyalty points.

The interpretation, validity and application of these terms will be governed by the laws of England and Wales. 10.CONCOURSE

The terms of the competitions are part of these general conditions.

Rellona employees (and their families), its printers and agents, the suppliers of the prizes involved and the employees of other companies associated with the contests are not permitted to participate in the contests organized by Rellona. Participants must be 18 years of age or older.

Proof of identity and age may be required.

Rellona reserves the right to disqualify anyone who has used incorrect information or who has misused the intent of the contest.

All entries must come directly from the person entering the contest. Entries submitted using online methods generated by a script, macro, or use of automated devices will be void.

No liability can be accepted for entries lost, delayed or corrupted, or due to a computer error occurring during transmission.

The prizes involved are as mentioned and are not transferable to another person. No cash or other consideration will be offered.

The winner (s) is (are) responsible for expenses and arrangements that are not specifically included in the prize, including necessary travel documents, passports and visas. The prices are subject to their availability and the conditions of the suppliers of the prices in question, if applicable.

The organizers reserve the right to modify or alter the terms of the contests and to reject entries from people who do not comply with the spirit.

In the event that a prize turns out to be unavailable, the organizer reserves the right to offer another prize of equal or greater value.

The winner (s) agree (s) that their name (s), photo (s) and name (s) of their region will be disclosed and will cooperate with Rellona's other reasonable requests. relating to any advertising after winning the competition in question Unless otherwise specified, all entries sent by post must be submitted using the printed form or coupon provided.

Unless otherwise specified, the winner (s) will be drawn at random from all correct answers received by the date indicated in the promotional material.

Reasonable efforts will be made to contact the winner (s). If the winner (s) cannot be contacted, or is / are unable to comply with these conditions, the organizer reserves the right to offer the prize to another participant drawn by lot; or in the event that the promotion was judged, the organizer reserves the right to offer the prize to the second person selected by the same judges. Confirmation of the prize will also be sent in writing to the winner (s) if applicable or requested.

Failure to respond, failure to provide a delivery address or failure to meet eligibility criteria may result in forfeiture of the price.

In this case, the judges' decision taken on the basis of the criteria defined in the promotion is final and no correspondence will be exchanged regarding this decision.

Competitions can be modified or deleted at any time.

Rellona is the supplier of the prize involved unless otherwise indicated in the promotional material. Rellona Limited, Unit G24 The Lightbox, 111 Power Road, Chiswick, London, W4 5PY, is the contest organizer.

In the event of any contradiction between these terms and conditions and the details contained in the promotional material (or any other modality provided / referred to at the time of entry), the details of the promotional material (and all other terms and conditions provided / referred to at the time participation) shall prevail.

The list of winners will be sent upon written request sent to the address of the organizer or submitted through our website. Such requests will only be accepted if they are made no earlier than six weeks (unless otherwise specified) after the close of the competition. For data security reasons only the last name and region of the winners will be disclosed. Where a voucher or coupon is required to be eligible to participate, residents of Northern Ireland should send a stamped envelope with their name and address to the Contests Department of Rellona Ltd in order to receive a free copy of this voucher or coupon. 11. EXTENDED PRIVACY POLICY

This privacy policy sets out how Rellona uses and protects the information you provide to it when you use this website.

Rellona is committed to protecting your personal information. Any personally identifiable information that we may ask you when using the website will be used in accordance with this privacy statement. Rellona may change this policy from time to time by updating this page. You should check this page from time to time to verify that these changes are suitable for you.



WHAT WE COLLECT When you have expressly granted us permission, we may collect the following information for marketing purposes and / or to process your orders:

Last name

Contact details including your email address

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and / or offers


WHAT WE DO WITH THE INFORMATION WE COLLECT

We need this information to understand your needs and provide you with better service, and in particular for the following reasons: Maintenance of internal records.

Improvement of our products and services.

We may periodically send you emails regarding our new products, special offers and other information that we think may be of interest to you using the email address you provided. From time to time, we may also use your information to contact you for market research. We may contact you by e-mail, telephone, fax or post. We may use this information to personalize the website according to your interests.

Information about customers and their orders is handled by Shopify Inc., a company based in the United States.



SECURITY We are committed to keeping your information secure. In order to prevent unauthorized access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online.



HOW WE USE COOKIES

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, this file is installed and allows Internet traffic analysis or notifies us when you visit a specific site. Cookies allow web applications to respond to you as if it were a person. The web application can tailor its operation to your needs and preferences by collecting and remembering information about your tastes.We use traffic cookies to identify the pages used. This helps us analyze data about internet traffic and improve our site to make it more responsive to customer needs. We only use this information for statistical analysis purposes and then delete the data from the system. 
Overall, cookies help us provide you with a better website by allowing us to track which pages you find useful or not. A cookie in no way gives us access to your computer or any other information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings to decline cookies if you wish. However, this may prevent you from fully enjoying the site. LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, when you use these links to leave our site, please note that we have no control over those other websites. Therefore, we cannot be held responsible for the protection and privacy of any information you provide while visiting such sites, which are not governed by this privacy statement. You should exercise caution and consult the privacy statement applicable to the website in question. CONTROL OF YOUR PERSONAL INFORMATION

You can choose to restrict the collection or use of your personal information by the following means:

Whenever we ask you to complete a form on the website, look for the box to click indicating that you do not want this information to be used by anyone for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you can change your mind at any time by writing to us at rellona@info.com. We will not sell, distribute or rent your personal information to third parties, unless we have your permission to do so or if we are required by applicable law to do so. We may use your personal information to send you promotional information from third parties which we believe may be of interest to you if you have previously given us permission to do so. You can request details of the personal information we hold about you under the Data Protection Act 1998. A small fee will be required for the processing of your request. If you would like a copy of the information we hold about you, please write to us at rellona@info.com If you believe that the information we are holding about you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information that turns out to be incorrect.   15. VAT
All product prices displayed on the site are inclusive of VAT and include VAT (if applicable)

Any tax or VAT applicable to the product is displayed in the summary when you confirm your order.

Shipping costs are shown inclusive of VAT and include VAT.
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